August
2022 |
Eliminate Blame From the Equation |
The Integram: an Integral Enneagram of Consciousness; a model of consciousness, including all aspects, for designing practical paths of personal development and evolution.
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Eliminate
Blame From the Equation Aside from shame and blame having a causal relationship to one another, they have several other things in common. For one, blame is as pervasively (and fundamentally) woven into our culture as shame. For another, neither add any positive impact on or value to any problem solving process. What’s worse, they're actually both counter-productive to such processes. So here we are once again, faced with our typical cultural behavior standing in our own way of progress. And it being pervasively woven into the culture is going to make it difficult to remove. Don’t let this stand in your way, though. The sweeter fruit tends to be further out on the branches.
First, in using blame, what
are we trying to achieve or accomplish? Would it be safe to say that
we’re trying to avoid the shame that we anticipate will be dumped on us
as a result of (somebody) making a mistake or doing something "wrong?"
Notice it’s not really important who made the mistake. It’s just
important that you don’t get blamed for it, because of that shame
thing. Now sometimes the shame thing is so embraced by a company’s
culture, that there are systems in place to make it official (demotions,
pay-cuts, probation, firing) and sometimes it’s just the usual tribal
banishment (isolation from the ”in” crowd.) Bottom line, there's no
actual solution inherent in blaming. Nothing gets fixed.
As an example, I'll lightly disguise a
client scenario from years ago. A manager blamed a machine
operator saying, ”Tom messed up that part again.” There’s no further
exploration into why, because the manager protected himself from
whatever punishment or shaming behavior is being held over either of
their heads. What’s worse, Tom has now gotten a black mark on his
reputation, without due process or a jury of his peers. Now, what if we
look into why Tom messed up that part? What if we find out that
it’s not about Tom’s being incompetent at all? What if we find out that
Tom has been complaining for months that his lathe has bad bearings and
the material won’t spin true? When we stop blaming Tom for messing up,
we can actually find real solutions for real problems. (In this scenario
we’d also discover that there’s a communication breakdown between the
production floor and management as well.)
1. Start actively becoming conscious of where and when blame comes up in meetings, conversations, and other discussions about processes or problems. 2. Make it a rule that there will be No Blaming in these discussions, and everyone will simply have to find another way to describe what is happening. (The order arrived late vs. Joe processed the order too slowly). 3. Find ways to reward the behavior of taking on responsibility for solving problems as opposed to off-loading the responsibility by blaming others.
If you're a sole proprietor, dealing with vendors, suppliers, and clients in this manner will help you enroll them in your virtual organization, and get them on your team. If you're a parent, you can teach a far more conscious and effective approach to problem solving to your kids. In a relationship, removing the Blame Game allows you to concentrate on solutions together, rather than blame tearing you apart.
When you eliminate blame from the equation, you’ll get positive, real
solutions.
It worked out so nicely
for people last month, so
I'm once again offering 3 complimentary Dynamic Exploration Sessions (1 session each)
to the first 3 people (who haven't already worked with me) who email me
this month's secret word: "Blameless" Just put "No
Blame" in
the Subject Line of your email, along with your contact info, and we'll
schedule your session. Resource Links:
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